DO YOU ACCEPT WALK-INS?


No I don’t take walk-ins, however, you are able to book same-day appointments. Please visit https://www.styleseat.com/ashdoesbrows to book your appointments at your own convenience 24/7.




WHY IS A CREDIT CARD REQUIRED TO HOLD MY APPOINTMENT?


Your appointment time is designated and devoted especially for you. Last minute cancellations and no shows are hard to fill on short notice which leads to lost income. Your credit card number serves as security and there is no charge to your card as long as you honor the cancellation policy.




WHAT IS YOUR CANCELLATION POLICY?


You have 24 hours to cancel an appointment. The booking system sends out ample reminders in a timely manner therefore, cancellations less than 24 hours will be charged 50% of the service price. No shows will be charged 50% of the service price and will be blocked from booking any future appointments. There is a 10 minute grace period for tardiness, any arrival after 10 minutes will be asked to reschedule. *There is a zero-tolerance policy for clients who book appointments with invalid credit/debit cards and/or violate the no-show/cancellation policy to avoid payment. You WILL be blocked from booking future appointments.




WHAT IS THE NEW CLIENT BROW DESIGN? *Not available until 2020*


Each new client appointment is 30 minutes long and during that time you will be given a thorough consultation to determine your brow goals, tint will be applied and a customized brow blueprint will be drawn, taking into account your unique facial shape, brow bone structure, symmetry and ideal start, arch and end points of the brow. The waxing service uses a high-quality wax formulated for the most sensitive skin and you can rest assured that Ash NEVER double dips! Following the wax, you will be tweezed and trimmed to absolute perfection!




TINTING VS. HENNA


Eyebrow tint is a semi-permanent dye safe for the eye area. Eyebrow tinting is most beneficial for brows that are graying or lightly colored. Tinting can also be beneficial for sparse brows on a case by case basis; fuller brows will get the most out of tinting. With proper care, tinting can last up to 2-4 weeks on the brow hair. The staining of the skin is an added bonus but the duration of that effect varies based on skin type and may not last more than a few days. Henna is a non-chemical based alternative to tint. It is derived from the henna plant. Henna is beneficial for all brow types, both full and sparse. With proper care, henna can stain the skin up to 2 weeks giving brows that freshly filled in appearance for much longer than traditional tinting. Henna lasts on the brow hair for up to 6 weeks. Henna also strengthens the brow hair and promotes growth.




HOW OFTEN SHOULD I GET MY BROWS SHAPED?


Usually every 3-4 weeks to maintain your shape, however the choice is totally yours because it depends on how fast your hair grows and what level of regrowth you are willing to tolerate. It is recommended to rebook your next appointment before you leave to ensure you get the most desirable time that fits your schedule.




HOW DO I TELL THE WORLD ABOUT ASH?


A referral is the gift that keeps on giving! I appreciate all posts, selfies and reviews. Tell the world about your experience and respond confidently when asked, “Girl who does your brows?” Be sure to follow me on instagram @ashdoesbrows and like Ash Does Brows on Facebook and remember to tag me in all your fabulous brow selfies! Feel free to Snapchat or go live on Instagram or Facebook during your appointments. Also, if you have a business or skill make sure you add that to your client card so that I can refer you to other clients that may need your services. Teamwork makes the dream work!




WHERE ARE YOU LOCATED?


I'm located in the Lacuna Lofts at 2150 S. Canalport Ave inside Creme de la Lash Lash & Beauty Bar Unit LC-2.The Suite is located on the lower level. Enter through the North Entrance and take the stairs down. Free parking is available as well.




DO YOU OFFER GIFT CERTIFICATES?


Yes. You can give the gift of great brows by purchasing a gift certificate in person during your appointment or via email. Gift certificates are available for The Ash Does Brows Signature Wax ($25 value) or The Ash Does Brows Wax and Tint ($40 value).





FAQs + POLICIES

P   LICIES

RESERVATIONS

An appointment is REQUIRED and a valid credit/debit card is required to secure an appointment. Your card will be authorized, but not charged until the day of your appointment. This is to ensure that you adhere to the cancellation and no-show policy. Click here to book now!

 

*There is a zero-tolerance policy for clients who book appointments with invalid credit or debit cards and/or violate the no-show/cancellation policy to avoid payment. You WILL be blocked from booking future appointments.

CANCELLATIONS

I value each of my clients and set aside time exclusively for you.

Therefore, I require 24 hours notice of cancellation in order to accommodate others who wish to be serviced. No exceptions.

 

  • Same day/cancellations within 24-hour window will be charged 50% of the scheduled service.

  • No call/No Shows will be charged 50% of the scheduled service and will be blocked from booking any future appointments. NO EXCEPTIONS.

PAYMENT

Cash, credit or debit cards (Visa, Mastercard, Discover, American Express) are accepted.

 

Tips are greatly appreciated and are preferred in cash.

LATE ARRIVALS

As a courtesy, please let me know if you are running LATE. To ensure the timely service of each guest, I reserve the right to abbreviate or reschedule your reservation if you arrive outside of the 10 minute grace period.

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